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Shipping and Delivery

When will my order ship?

All pre-order shipping time frames are estimated. When you pre-order with Magic Group, you are acknowledging that we do not guarantee delivery by any specific date. For the most current ETA updates, please visit our ETA page or subscribe to our email

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment via the carrier's website.

What should I do if I need to change my shipping address?

If you need to change your shipping address, please do so before receiving a shipping notification by contacting us at [email protected]. Changing your address on your online account will not update the address for pending orders. More details h

What is your shipping policy?

Starting from PO26, we have discontinued flat rate shipping. The shipping costs will now vary based on the total order amount as outlined here.