MagicGroup

<p>Starting from PO26, we have discontinued flat rate shipping. The shipping costs will now vary based on the total order amount as outlined <a href="https://magicgroup.net/policies/shipping-policy" rel="noopener noreferrer" target="_blank">here</a>.</p>

Starting from PO26, we have discontinued flat rate shipping. The shipping costs will now vary based on the total order amount as outlined here.

What is your shipping policy?

Shipping and Delivery

Do I need to create a new account to place an order with Magic Group?

When does the pre-order period start and end?

Will all products go into production?

What happens if a product doesn't meet the production goal?

Can I edit my order after it has been placed?

How do I cancel my order?

Account and Ordering

When will my order ship?

How do I track my order?

What should I do if I need to change my shipping address?

What is the fabric composition of your products?

Is there a size chart available?

Are custom labels available for orders?

How can I stay updated on product releases?

Product Information

Why did I receive a refund?

How do I make a return?

Do you offer refunds or exchanges?

Returns and Exchanges

What is your shipping policy?Updated a year ago