MagicGroup

Cancellations after the preorder period are subject to a 30% cancellation fee. Please email <a data-fr-linked="true" href="mailto:service@magicgroup.net">service@magicgroup.net</a> as soon as possible if you need to cancel an order.

Cancellations after the preorder period are subject to a 30% cancellation fee. Please email service@magicgroup.net as soon as possible if you need to cancel an order.

How do I cancel my order?

Account and Ordering

Do I need to create a new account to place an order with Magic Group?

When does the pre-order period start and end?

Will all products go into production?

What happens if a product doesn't meet the production goal?

Can I edit my order after it has been placed?

When will my order ship?

How do I track my order?

What should I do if I need to change my shipping address?

What is your shipping policy?

Shipping and Delivery

What is the fabric composition of your products?

Is there a size chart available?

Are custom labels available for orders?

How can I stay updated on product releases?

Product Information

Why did I receive a refund?

How do I make a return?

Do you offer refunds or exchanges?

Returns and Exchanges

How do I cancel my order?Updated a year ago