Why did I receive a refund?Updated a year ago

There are two main reasons why you might receive a refund:

1. Product Did Not Meet Production Requirements: If the ordered product does not achieve the required sales volume to go into production, we will issue a refund for that specific item.

2. Excess Shipping Fees: If you paid multiple shipping fees for orders placed under the same account and address in the same round, we will refund the excess charges after the preorder period concludes.

For any further questions regarding refunds, please contact us at [email protected].